Banner Year for Pullman Regional Hospital's BirthPlace

Jan 28, 2013

After tallying up the number of babies delivered in 2012, Amber Roberts had to count again. Roberts, the Assistant Director of Pullman Regional Hospital's BirthPlace, was a stunned to realize the department had a record breaking year.

"We brought 453 babies into this world this past year at BirthPlace," remarked Roberts. "This is the most deliveries I have heard of!" she said.

The books report an earlier record set in 2009 of 425 births with records that date back to 1991.

"We've had a really great year," said Roberts. "We have the absolute best nursing staff, and they deserve a world of credit."

Earlier in the year, Pullman Regional Hospital's BirthPlace was ranked in the top 98 percentile and third in overall patient satisfaction out of 149 maternity units nationwide. The annual survey was conducted by HealthStream, a healthcare training and survey company that has partnered with Pullman Regional Hospital since 2010 to conduct patient satisfaction surveys and help improve clinical and business outcomes.

Dennise Stannard, Director of Pullman Regional Hospital BirthPlace, said this level of patient satisfaction is attributed to an exceptional staff. "We are honored and proud to be part of the BirthPlace team. Our staff consistently exceeds expectations," said Stannard.

Labor, delivery, and post-partum take place all in the same room—a spacious private birthing suite complete with whirlpool tub, full-sized pull out bed, and scenic view of the Palouse.

"When you come to Pullman Regional Hospital's BirthPlace, you can expect to be Wow-ed," said Roberts.

In addition to the traditional childbirth education courses, massage therapy for pregnant mothers and post-birth physical therapy are just some of the services patients can expect. 24-hour phone access to registered nurses available to answer questions and concerns, newborn counseling and education, a complimentary diaper bag, a celebration gourmet dinner for two, handmade baby hats and booties (knitted and donated by Pullman Regional Hospital Auxiliary members), and pre and post-delivery visits are some of the "extra touches" BirthPlace delivers.

Contact: Alison Weigley, Community Relations Coordinator
Pullman Regional Hospital
509-336-7408
alison.weigley@pullmanregional.org

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