Five Star Hospital Experience
The Endowment for Quality & Access
What is a Five –Star hospital experience?
It is the expectation of exceptional care, and it is what our community deserves. At Pullman Regional Hospital, we go beyond healthcare standards to make sure you and your family members have the best experience possible in the most trying of times.
“What people don’t understand about PRH is that once you have been a patient here, you never want to go anywhere else.”
— Marie Weiss, Pullman Regional Hospital Foundation Board member and hospital community volunteer
At Pullman Hospital, administration has made a conscious decision to ensure:
- Highly trained and committed staff
- High patient satisfaction
- Personalized care with high staff-patient ratios
- Low staff turnover
- Coordinated care with Social Service before, during and after your stay
- 24/7 inpatient hospitalist care
The cost to offer these value added services is more than $1,250,000 per year.
Exceptional Emergent Care
"Late one evening in March, a temperature of 104 sent me to the Emergency Department at Pullman Regional Hospital where I was treated for pneumonia. Though I especially remember the kind and compassionate care of nurse Charles, I want to thank the many men and women who work long nights in Emergency to take care of people like me. From registration and triage, to the certified nursing assistants, nurses, and doctors, to respiratory and radiology...what you do is important. How you do it is impeccable.”
— Jody Lee Conrad, Grateful Patient
Contact the Pullman Regional Hospital Foundation
(509) 332-2046 or firstname.lastname@example.org