PALOUSE HEALTH CENTER

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About Palouse Health Center

Palouse Health Center provides a range of services including Sports Physicals, Wellness Exams for children and adults, Medicare Physicals, Diabetes Management, COPD, Heart Disease, and more. Our team is dedicated to high quality,  evidence-based healthcare and understand what it means to have a family doctor. Today’s healthcare system is full of obstacles and we are here to help you navigate them by providing you a partner in your healthcare decision making that you can trust.

Palouse Health Center is a member of the Pullman Regional Hospital network of clinics, providing access to primary healthcare for the region.

Contact us: (509) 878-1890

COVID-19 Update: For information about the COVID-19 vaccine, please click here. We will keep you updated when the vaccine is available to the public. For information and guidelines about quarantining, please view this infographic from Whitman County Public Health. 

 

Our Providers

Jennifer Davis 2025

Philosophy of care: It is a privilege to work with people on a personal level. I see my role as part of the medical team and to provide patients the support and guidance that is required in order to lead a healthy lifestyle and work towards their personal goals. 

 

Personal Interests: A role that has brought me joy and fulfillment like no other is being a mother of two teenagers (Cassie and Sam). They certainly keep my husband, Bill and I busy with their personal interests. We have a rich life here on the Palouse with adventures in the mountains, rivers and spending time with our dear friends and family. In the summer, you are likely to see me working in the yard where I am a novice gardener. 

Why did you decide to become a Family Medicine PA-C: I wouldn't work in any other field. I love working with people of all ages. It is gratifying to me to see young families and work by their side as that precious baby turns their world upside down! Those babies evolve into teenagers and then adults. I also truly enjoy working with a population whom has arrived at the other end of the spectrum of life. Each of these stages are filled with invaluable lessons and it is gratifying to be a part of these stages with our patients. 

Additional information: My path to become a PA was a windy one, but has helped to transform who I am now.

attended Drury College in Springfield, MO where I obtained my BA in psychology. After working in a court mandated drug rehabilitation facility for teenagers in Chicago, I decided to make a significant switch to physical therapy. I then pursued a degree as a physical therapist assistant and worked in this realm first in Chicago and then on the Palouse.

After starting my family, I decided it was time to go back to school again and this time obtained a MA degree in Physician Assistant at the University of Washington. This field has provided all that I have been searching for: working with people in a very close relationship, making a difference and will continue to challenge me every day.

Angie Smith 2025

Education: 
Associate of Applied Science: Tennessee State University
Bachelor of Science, Nursing: Walden University
Master of Science, Nursing: Walden University

Menopause Society Certified Practitioner

Philosophy of Care: 

My unwavering commitment to compassion, inclusivity, and top-tier care ensures no one in the community is left behind. I specialize in skin health, from preventing skin cancer to providing diverse treatments. My mission is to empower, educate, and embrace diversity, dismantling barriers to access and fostering a healthier, more radiant community.

What do you want your patients to know going into an appointment?
I would want each of my patients to feel validated in their experience. I know if they’re in front of me it’s for a reason. I want to care for everyone and I would really hope that my patients know I am there to care for them.

Personal Interests:
My family, we love music. I studied music at the University of Idaho and was a singer before I was diagnosed with nodes on my vocal chords. Even though I wasn’t able to continue singing, I still love music and it’s something I love to do with my family.

Our services

If you are experiencing a life-threatening emergency, please call 911 or go to the nearest emergency room.

 

Our providers perform a variety of in-office services and procedures. These include but are not limited to:

  • Skin lesion removal and biopsy
  • Laceration repair
  • Abscess drainage
  • Contraceptive Implants (Nexplanon insertion and removal)
  • Intrauterine device (IUD) placement and removal

Palouse Health Center is proud to offer on-site lab services.

With the support of our skilled phlebotomist and nursing staff, we can perform many in-house services such as rapid diagnostic tests.  Many specimens will be sent to an outside laboratory for processing, which means you will receive a separate statement of services from the outside office. 

Please ask the clinical staff member assisting you if you have any questions about where your specimens or tests will be sent.

Depending on the type of lab testing you will be getting done, it may be necessary for you to plan ahead to ensure that you are able to fast if necessary. Fasting for the purpose of a lab draw means that you do not eat or drink anything but water 12 hours prior to your blood draw. If you have concerns about this restriction please discuss in further detail with your healthcare provider.

If you received a statement from an outside office for lab or pathology services, here are some contact numbers if you have questions about your bill:

  • Pullman Regional Hospital Billing
    (509) 332-1163
  • Incyte Pathology
    (800) 403-6749
  • LabCorp
    (800) 845-6167

Family Medicine is all about medical care for the whole family. This starts at the moment you welcome your little one into the world! Our providers and staff delight in caring for our younger patients and adolescents, and do our best to make the medical setting inviting and kid-friendly.

Our pediatric services include:

  • Well child exams and immunizations
  • Adolescent health exams and sports physicals
  • Urgent care for acute illness
  • Chronic care management

We believe that maintaining health is one of the best investments you can make. We welcome patients of all ages. Our family physicians are experts in preventive care.

All of our healthcare providers are able to see you for your sports-related injuries. We encourage and active lifestyle for all of our patients, but this sometimes comes with unfortunate consequences like sprains or fractures. All of our providers are trained to diagnose and treat a variety of sports-related injuries, and will do their best to help you recover as quickly as possible.

These services include, but are not limited to:

  • Muscle strains and ligament sprains
  • Fracture care
  • Overuse injuries
  • Sports physicals
  • Concussion management

If you have an urgent care need, Palouse Health Center will do our best to get you scheduled for an appointment that day. We understand the financial impact an ER visit can potentially have on you and your family.

We will do what we can to help you avoid a trip to the hospital.  However, it is important to also understand that there are times when it may be more appropriate to go to the ER or call an ambulance.  In the event of an emergency, you should dial 911 or present to your nearest emergency room.

 

Patient Resources & Forms

Contracted Insurance Companies, PPO & HMO with Copays or Deductibles

Palouse Health Center is a preferred provider for the following companies:

  • Aetna
  • Amerigroup
  • Asuris
  • Blue Cross of Idaho
  • Cigna
  • Community Health Plan of Wash.
  • Coordinated Care/Cenpatico
  • First Choice Health Ntwk (FCHN)
  • GEHA (Aetna)
  • Group Health/Kaiser
  • Health Net Federal Svcs (HNFS)
  • ID Medicaid/Optum Idaho
  • L&I/Crime Victims
  • Medicare WA
  • Molina Washington
  • Premera
  • Regence of ID
  • RR Medicare
  • TriWest VAPC3
  • United Healthcare (UHC Optum)
  • WA Medicaid - Providerone

 

Non-Contracted or Other Insurance Carriers

We are willing to bill any insurance for you. However we are not contracted with all of the insurance companies. This means that you may be responsible for more of your bill.

Co-pays or co-insurance payments are expected at the time of service. We do expect some payment at each visit. For your convenience, we do take Master Card and Visa.

If you have questions regarding your bill, please call our billing office and they will be happy to help you.

 

Patients Without Insurance Coverage

We offer a 20% discount for patients that do not have insurance and pay their bill at the time of service. Payment plans are available if you are unable to pay in full.

 

Questions?
Please contact our Patient Financial Services team:

 795 SE Bishop Blvd.
Pullman, WA 99163 
Phone: (509) 332-1163
Email: billing@pullmanregional.org

Hours:
Monday – Friday, 8:00 a.m. – 5:00 p.m.
Closed on Saturdays & Sundays

 

To pay your bill please visit our Patient Financial Services website or call our team at (509) 332-1163.

We ask that you give us three business days to process your prescription refill request.  In order to expedite this process, please contact your pharmacy to have them fax us a refill request.

If your prescription is a controlled substance and you typically drop off a hardcopy prescription to your pharmacy, please call our office at (509) 878-1890 or send us a message through your Patient Portal account.  For these prescriptions, we ask that you give us five business days to process your request.  We will notify you when this is ready for pick-up or we can mail it directly to your pharmacy.

Related Links:

Thank you for choosing Palouse Health Center for your healthcare needs. Our goal is to improve the health of our patients by providing appropriate, high-quality, comprehensive care to you and your family.

As a new patient, we will ask you for several pieces of information upon check-in:

  • Government-Issued Photo ID
  • Current Health Insurance Card - Please note that all co-payments are expected at the time of service. If you do not have insurance, please contact our office so that we may discuss payment arrangements with you.

As a new patient, you will be asked to arrive fifteen minutes ahead of your appointment to ensure that we can complete your check-in process and all necessary paperwork.

Download New Patient Form

**Please know, it is not our standard practice to refill any controlled substance medication without a review of prior medical records. Following best medical practice, our providers do not prescribe controlled substances for chronic pain or anxiety, nor do they prescribe ADHD medication without formal testing results.

 

 

Location | Hours | Contact Us

Palouse Health Center
Hours of Operation
  • Monday: 8 am - 5pm
  • Tuesday: 9 am - 5 pm
  • Wednesday: 8 am - 5 pm
  • Thursday: 8 am - 5 pm
  • Friday: CLOSED

 

 

I received great care from everyone here. 
Carmen Bolyard
Palouse, WA